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Operation Managers & Coordinators

Volunteers are an integral part of the Triad Hockey Alliance and are greatly needed to make a hockey association run.  We completely appreciate the work that everyone does to help make our children’s hockey experience a positive and enjoyable one and making THA a successful program.

The success of Triad Hockey Alliance depends on our volunteers.  Below is a list of volunteer positions in our organization and their responsibilities.  Our aim is to improve visibility of volunteer opportunities and commitments. 

This is especially important as we continue into grow next year; please review the below opportunities and indicate if you have any interest in getting involved with hockey in the upcoming 2019-2020 season

Administrative Division / Coordinator Job Descriptions

Administrative Division oversees and manages all administrative operations for all THA programs.

Sally Anglin -  Administrative Manager

Sally grew up in Boone, NC and graduated from Appalachian State University prior to moving to Winston Salem.  Sally is the social director at Forsyth Country Club where she is in charge of coordinating all private events.  She and her husband, Andrew, have one son, Ben, who has been enjoying the game of hockey for the past 4 years.  Most recently, Sally was the team manager for the 10U black team.  

Coordinator - Job Descriptions (Five Coordinator Positions)

  1. Team Manager Coordinator:  Jaclyn Frennette
  • Reports to Administrative Manager
  • Oversees all THA Team manager issues
  • Communicates with all team managers on behalf of THA Administrative Manager.
  • Provides communication from team managers to THA Hockey Operations Manager.
  • Provide resources to team managers of scheduling issues, booking hotels, etc.
  • Oversees and provides guidance to each team manager for clock operation, penalty box coverage, etc.
  • Provides guidance to team managers for Locker room monitors
  • Ensures all team managers are properly trained and have background checks, Safe Sport and volunteer registration with USA Hockey.
  • Registrar Coordinator:  Michelle Hodges
  • Reports to Administrative Manager
  • Oversees all registrar issues with players and coaches for THA.
  • Makes report to THA Operations Manager of status, issues, etc.
  • Safe-Sport Coordinator:  Michelle Hodges
  • Reports to Administrative Manager
  • Provides education of Safe Sport to THA membership.
  • Coordinates any allegations of misconduct.
  • Coordinates with Registrar coordinator on Safe Sport certification requirements.
  • Website Coordinator:  Jed Firestone
  • Reports to Administrative Manager
  • Oversees all aspects of THA website including but not limited to content, modifications, updates, domain, webhost, etc.
  • Oversees SportEngine training issues
  • Provides training to team managers and head coaches on utilization of SportEngine capabilities.
  • Coordinates with Facilities Coordinator for website communication of games, practices, events, etc.
  • Communication Coordinator - Tessa Kreigler
  • Reports to Administrative Manager
  • Handles all internal and external communication such as Social Media, Email communication.
  • Coordinates with Website Coordinator of updates, content, etc.
  • Coordinate with Facilities Manager of schedule changes, etc.
  • Provides and manages surveys.
  • Provides reports to THA Administrative Manager on as needed basis.

Volunteer Coordinator

  • Reports to Administrative Manager
  • Oversees all volunteers within the organization.
  • Coordinates with team managers, coaching development coordinators, and tournament coordinator of assistance in the use of volunteers.

 

Operations - Controller Division / Coordinator Job Descriptions 

Operations / Controller Division oversees and manages certain operations to include all financial operations for programs of THA from U10 through U18 and Rec League.

Jacob Dahlin – Operations / Controller Manager

Jacob grew up in Leksand, Sweden and played youth hockey until age 13.  He came to the US in High School and moved to North Carolina after college and currently resides in Winston Salem with his wife Lori and two children Elin (17) and Erik (14).  He has been active in the Triad hockey community since 2009 starting in Learn to Play in the Winston Salem Youth Hockey Association and has been involved in multiple role including coaching Special Hockey, Learn to Play, Mites, Squirt, Peewee and Bantam Age.  He has also been a board member and treasurer for WSYHA, board member with GYHA and on the executive Committee and served as the controller with THA since its inception.  Jacob works for Scott Risk Performance in Greensboro advising clients in managing occupational risk through human & organizational performance.

Coordinator - Job Descriptions (Five Coordinator Positions)

  1. Accounting Coordinator:
  • Reports directly to the Operations Manager / Controller
  • Handles the day to day accounting functions of the organization
  • Oversees all accounts payable processes.
  • Oversees all accounts receivable processes.
  • Prepares monthly, quarterly and end of year reports as necessary
  • Assists with the preparations and development of the annual operating budget
  • Prepares and provides outside accounting staff with data.
  • Candidate will possess the following credentials:
  • 3-5 year’s financial management experience;
  • Prior record of organizational responsibility (i.e. youth sports organization or business experience);
  • Established, well-respected presence and contacts within the Triad area hockey community.
  • Candidate must exhibit the following qualities:
  • Experienced in accounting and finance;
  • Strong organizational skills;
  • Strong communication skills (written and verbal);
  • Efficient planner with follow-through;
  • Time Commitment of approximately 10 hours per month, 12 month per year
  1.  Facilities and Scheduling Coordinator:  Andrew Anglin
  • Reports directly to Operations Manager / Controller
  • The THA Facilities and Scheduling Coordinator is the primary contact to the Greensboro Ice House and Fairgrounds Annex, in addition, manages and maintains the schedule for all THA programs.
  • Handles all communication with facility representative(s)
  • Establishes the practice and game schedules for the organization’s teams and rec programs.
  • Oversees the scheduling of CHL games, tournaments, exhibition games and practices.
  • Communicates with Hockey Operations Manager as well as head coaches, team managers of respective schedules
  • Works in conjunction with Webmaster and Communication Coordinator in communication of existing game and practice schedules, changes, cancellations (due to inclement weather etc.) etc.  
  • Works closely with Hockey Operations Manager and Finance-Controller with updates, status and reports.
  • Provides updates at THA Committee Meetings as needed
  • Candidate will possess the following credentials:
  • Prior record of organizational responsibility (i.e. youth sports organization or business experience);
  • Established, well-respected presence and contacts within the Triad area hockey community.
  • Candidate must exhibit the following qualities:
  • Experienced knowledge of the sport;
  • Demonstrated commitment to sport;
  • Strong organizational skills;
  • Strong communication skills (written and verbal);
  •  Efficient planner with follow-through;
  •  Patience to achieve long term goals.
  • Time Commitment of approximately 10 hours per month, 12 month per year
  1. Tournament Coordinator:  Abbie Emms
  • Reports directly to Operations Manager / Controller
  • Serves as the main contact for the organization for tournament solicitation and coordination
  • Maintains and keeps up to date on non-CHL tournament opportunities
  • Provides guidance to Team Manager Coordinator and Team Managers for tournament participation
  • Guides organization in non-CHL tournament opportunities
  • Guides organization in participation of CHL Tournament Bids
  • Oversees hosting tournament planning and execution
  • Presents tournament status to Operations Manager / Controller
  • Candidate will possess the following credentials:
  • Prior record of organizational responsibility (i.e. youth sports organization or business experience);
  • Candidate must exhibit the following qualities:
  • Experienced knowledge of the sport;
  • Strong organizational skills;
  • Strong communication skills (written and verbal);
  •  Efficient planner with follow-through;
  •  Patience to achieve long term goals.
  • Time Commitment of approximately 10 hours per month, 12 month per year
  1. Disciplinary Action Committee:
  • Reports directly to Operations Manager / Controller
  • Committee of no less than three members of the THA and appointed by the Operations Manager, Hockey Operations Manager and Executive Director
  • Members should consist of at least one parent and one coach
  • Coordinates and makes recommendation to Hockey Operations Manager of suspensions and disciplinary actions.  Recommendation is then forwarded to Executive Director, Hockey Operations Manager and Operations Manager / Controller.  Executive Director will inform Board of Directors of final outcome.
  • Oversees code of conduct policy for THA membership.
  1. Equipment / Apparel Coordinator:  Robert Emms
  • Reports directly to Operations Manager / Controller
  • Oversees the procurement of all equipment and apparel for the organization.  This includes but not limited to jerseys, pucks, warm-ups etc.
  • Coordinates with Team Managers and Head Coaches
  • Provides reports and updates to Operations Manager / Controller on as needed basis.

 

  1. Marketing Division / Coordinator Job Descriptions

The Marketing Division oversees and manages all marketing aspects and sponsorship and grant opportunities for the THA from U10 through U18 and Rec League.

Rebecca Nelson – Marketing Manager

Rebecca grew up a multi - sport athlete in a North Shore suburb of Chicago, and has always had a passion for sports. She has over 10 year’s experience coaching and developing youth athletic programs in her hometown, but only recently became involved in youth hockey, due to her eldest son. She firmly believes that hockey, and team sports in general, teach children essential skills that can be applied throughout their life. During the 2018-2019 season, she served as Manager for the Greensboro Mites. This allowed her to get a closer look at the local hockey organization, and the dedication and passion she saw from others involved inspired her to take on a larger role within the hockey community. Prior to staying home with her children, Rebecca worked in Operations Management with American Express, and was a Sales and Marketing coordinator with Parata Systems. She also currently owns and manages a local real estate investment company.

Coordinator – Job Description (One Coordinator Position)

  1. Sponsorship / Grant Coordinator - Stacey Kyser
  • Reports to Marketing Coordinator
  • To recruit corporate sponsorship for organization and other fundraising activities.
  • Oversees the application of all grants.
  • Provides updates to the THA Administrative Manager of status of application and the awards for grants.
  • Oversees the execution of grant fulfillment.
  • Provides status updates to THA Administrative Manager.

 

  1. Hockey Operations Division / Coordinator Job Descriptions

Hockey Operations Division oversees and manages all on ice operations for programs of THA from U10 through U18 and Rec League.

Dean Christy – Hockey Operations Manager

Dean and his wife Cathy relocated to North Carolina 18 years ago from Pennsylvania, they currently live in Lewisville, NC with their 2 children, Dillon (13) and Naomi (10).  Dean has been volunteering his time with the youth hockey programs for the last 8 years in various roles including team manager, coach, board member and the past 2 seasons as the THA Hockey Director.  Dean's goal is to continue to help build a growing hockey program that will field competitive teams at all skill/age levels and one that we are all proud to be associated with.

Coordinator - Job Descriptions (Five Coordinator Positions)

  1. Hockey Development Coordinator 
  • Reports directly to Hockey Operations Manager
  • Oversees all player development for the THA to include collaboration with GYHA and WSYHA on a coordinated development program from Learn to Play to Travel
  • Takes the lead in education, training and best practices for player development of team players.
  • Develops standardized training and education plans for the THA, GYHA and WSYHA Programs
  • Educational resource for players, coaches, administrative and stakeholders of the organization.
  • Works in conjunction with Skills Coordinator to ensure coordinated message to players and coaches
  • Player development staff reports to this position
  • Candidate will possess the following credentials:
  • 5 years’ player development / skills experience
  • Prior record of organizational responsibility (i.e. youth sports organization or business experience)
  •  Established, well-respected presence and contacts within the Triad area hockey community.
  • At a minimum, the candidate must exhibit the following qualities:
  • Played/coached at High School Hockey Level or above;
  • Demonstrated skill development experience;
  • Strong organizational skills;
  • Demonstrated commitment to sport;
  • Efficient planner with follow-through;
  • Patience to achieve long term goals.
  • Time Commitment of approximately 8-10 hours per month, 12 months per year on average.
  1. Skills Coordinator - Jeff Markham
  • Reports directly to the Hockey Operations Manager
  • Skills Coordinator leads the skill development program for all THA programs.
  • Leads player development skills clinics for team players.
  • Oversees skills coaches
  • Works in conjunction with Hockey Development Coordinator to ensure coordinated message to players and coaches
  • Works with Head and Assistant Coaches in skill development.
  • Educational resource for players, coaches, administrative and stakeholders of the organization.
  • Candidate will possess the following credentials and qualities:
  • 5 years’ player development / coaching / skills experience;
  • Prior record of organizational responsibility (i.e. youth sports organization or business experience);
  • Established, well-respected presence and contacts within the Triad area hockey community;
  • At a minimum, the candidate must exhibit the following qualities:
  • Played/coached at High School Hockey;
  • Demonstrated skill development experience;
  • Strong organizational skills;
  • Demonstrated commitment to sport;
  • Efficient planner with follow-through;
  • Patience to achieve long term goals.
  1. Head Coach Positions
  • Reports directly to Hockey Operations Manager
  • The Head Coach position leads and manages the individual travel programs (upper - Black and lower - White) for the organization at a team level in the U10, U12, U14, U16 and U18 age groups.
  • Oversee all aspects of the travel team for each respective level.
  • Attends and oversee all team functions, including but not limited to practices, player development sessions, team meetings, etc.
  • Ensures that the team (players, coaches and parents) associated with the team adheres to the USA Hockey rules.
  • Sets the tone for code of conduct of players, parents and coaches for the team.
  • Oversee the development of the hockey individual on and off the ice.
  • Communicate with parents and players according to the vision of the organization.
  • Follows the directives or the organization through the management of the Hockey Operations Manager.
  • Candidate will possess the following credentials:
  • 3 years prior coaching experience.
  • USA Hockey Level 1
  • Prior record of organizational responsibility (i.e. youth sports organization or business experience);
  • Established, well-respected presence and contacts within the Triad area hockey community.
  • At a minimum, the candidate must exhibit the following qualities:
  • Played/coached at High School Hockey level or above;
  • Demonstrated skill development experience;
  • Strong organizational skills;

 

  • Demonstrated commitment to sport;
  • Efficient planner with follow-through;
  • Patience to achieve long term goals.
  1. Referee Coordinator
  • Reports to Hockey Operations Manager
  • Negotiates rates and contracts with referee associations.
  • Makes recommendation to Hockey Operations Manager and Board of Directors of structure and process for referee program for upcoming season.
  • Handles all referee complaints from Head Coaches.
  • Provides feedback to Referee Associations.
  • Serves on Disciplinary Action Committee
  • Provide resource to Disciplinary Action Coordinator dealing with referee issues.
  • Works with Facilities Coordinator for home games and tournaments schedule coverage.
  • Approves invoices for payment to Accounting Coordinator related to budgeted referee expenses.
  • Provides reports as needed for THA Hockey Operations Manager.
  • Strong organizational skills;
  • Demonstrated commitment to sport;
  • Efficient planner with follow-through.
  1. Rec League Coordinator - Kurt Wolfe
  • Reports to Hockey Operations Manager
  • Coordinate all aspects of Rec League
  • Ensures that the team (players, coaches and parents) associated with the team adheres to the USA Hockey rules.
  • Communicate with parents and players according to the vision of the organization.
  • 3 years’ hockey experience, coaching experience preferred.
  • Prior record of organizational responsibility (i.e. youth sports organization or business experience);
  • Strong organizational skills;
  • Demonstrated commitment to sport;
  • Efficient planner with follow-through.