Refund Policies

Refund policies for each program are listed below. If you have any questions about these policies please contact the club treasurer.

Gate City Selects

All refund requests must be made to Jack Brady, Director of Hockey Operations for Triad Hockey Alliance.

Triad Storm Travel Hockey

Refund Policy • All program tryout fees are not refundable or transferable under any circumstances. • Once a position on a team is accepted, the parent or the legal guardian assumes financial responsibility for the entire season fee. • Program fees are non–refundable. Also, program fees are non-transferable from season to season. An exception to the non-refundable policy is a prorating of unused fees for a season-ending injury (medical / financial hardship) prior to December 31. • Financial aid is non-transferable from program to program. A separate request must be made for another program. • After registration, each member has a 72 hour “Right of Rescission” that must be submitted in writing to the Administrator within 3 days of payment, upon which full refund will be granted, less applicable $50 administration fee. • The Board of Directors will review requests for medical / financial hardship requests. All refund requests must be made in writing to the Treasurer and have physician documentation supporting suspension or termination of season. Refunds granted will be a pro-rata portion of the season for time missed. • In all cases, a $50 administration fee will be charged for any program refund, and $10 for a camp/clinic refund. In no case will greater than 75% of any program fee be refunded. No refund requests will be considered past December 31. • Program fees will not be refunded for any player who accepts a position on a team, and then opts for another organization/team thereafter. Releases will not be granted until member balances are satisfied in full. • The Board of Directors may also review requests for refunds for other extraordinary circumstances at their discretion.

Triad Hockey League

All refund requests must be made to the THA Board.